Define the claim you are making
State whether the equipment was never installed, never put into service by your organization or has a documented usage history. Identify the records supporting that statement. Do not interpret a low display reading as proof that the generator has never run or that its lifetime history is complete.
Include acquisition and storage history
Provide the available purchase, delivery and storage timeline, along with equipment identity. Explain whether the unit remained packaged and whether its contents have been checked. Original-looking packaging is useful context, but should not replace verification that the identified equipment and accessories are actually present.
Describe current evidence separately
Photograph accessible condition and disclose known damage, missing components or storage limitations. Share any applicable assessment records with their dates. A history of no intended service does not itself establish present operational condition or readiness for a buyer’s application.
Keep commercial promises documented
List exactly which documents and accessories accompany the equipment. If a buyer asks about warranty or manufacturer support, provide the actual records and seek confirmation from the responsible provider. Avoid using new as shorthand for a collection of unverified condition and support promises.